The HERO Program is a year-long journey, designed around your business to efficiently implement your document management system so you can successfully integrate it into your current business processes. It includes a carefully planned roadmap for implementation and unparalleled access to our support personnel and resources.
First we work with you to set up goals and plan out the upcoming year. Installation and training begin, with our team setting up the system around your business processes.
Workflows and templates are refined to further enhance your experience. Additional user training can also be scheduled.
We continue supporting you through system updates and offering assistance to via phone, email and live chat. Online training videos and the in-app guide is always on-hand.